Shipping Policy

Last Updated: June 2026

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Estimated delivery times vary depending on your location:

Please note that shipping times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping costs are calculated at checkout based on the destination and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Once your order has shipped, you will receive a tracking number via email.

Tracking information may take 24–48 hours to become available.

If your package is delayed or appears lost, please contact our support team.

We will work with the shipping carrier to help locate your order and resolve the issue.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If you have any questions regarding shipping, please contact us at:

support@kenzia.shop