Last Updated: June 2026

Returns

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Gift cards

• Downloadable products

• Personalized or customized items

• Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

support@kenzia.shop